Our Values

Our Values are simple, direct and behavior-based. They serve as the foundation of our culture, one that is service oriented, focused on results, and committed to continuous improvement.

Serve Others

Serving others is a core value at AD. We are passionate about helping our community of members, supplier partners and fellow associates in work and in life. Giving back is a joyful responsibility and a value we share with our distributors and supplier partners, who realize some of our world’s biggest problems can be solved right here within our communities and by regular people, working to make a difference in the lives of others.

Deliver on Our Promises

We take pride in our work and always strive to be our best. We leverage our unique economies of scale, robust financial systems and people-first approach to help our independent distributor members outperform the competition, our supplier partners protect their brands and diversify their channel strategy, and associates everywhere perform at their best.

Make it Better

Our members and supplier partners are faced with an ever-changing world and we are never satisfied with the status quo. Our entrepreneurial spirit enables us to take risks, while our size affords us the resources to make investments in programs to help our members compete today and tomorrow. We are constantly working to improve our processes and make our company as efficient and effective as possible.

Our Guiding Principles

1. We respect the independent, private ownership of our members.

2. We respect our members’ and supplier partners’ proprietary, confidential information.

3. We respect our supplier partners and negotiate on principles of fairness.

4. We are always open to high quality members and supplier partners.

5. We believe that nobody is more important than everybody.

6. We embrace diversity and promote unity.

7. We are member-governed.